FIAT is a signatory to the New Zealand Code of Practice for the Pastoral Care of International Students.
When students come to study in New Zealand, education providers have an important responsibility to ensure that those students are well informed, safe and properly cared for.
To support this, the New Zealand government has developed a Code of Practice for thePastoral Care of International Students (the Code).
The Code is a document that provides a framework for service delivery by education providers and their agents to international students.
It sets out minimum standards of advice and care that can be expected and provides a procedure that students can follow if they have concerns about the treatment they receive from their education provider or agent of a provider.
The Code sets standards for education providers to ensure that
Full details of what is covered can be found in the Code itself. The Code also establishes the IEAA and the Review Panel to receive and adjudicate on student complaints.